Terms of service

1.1 We may accept or reject orders based on availability. Nasiba Fashion PTY LTD has the right to decline an order for any reason.

4.2 We use implements robust measures to prevent the leakage of personal information. These measures include:

i. Secure Data Transmission: Encrypted connections (SSL) to ensure that all data transmitted between your browser and their servers remains confidential. This encryption helps protect your personal information from interception by unauthorized parties.

ii. Data Storage: Personal information stored by Nasiba fashion PTY LTD is securely stored our databases, employing industry-standard security practices. This safeguards your data from unauthorized access or breaches.

iii. Access Control: We have strict access control mechanisms in place, ensuring that only authorized personnel can access and manage customer data. This minimizes the risk of internal breaches and unauthorized use of personal information.

iv. Regular Security Updates: Our platform stays vigilant by regularly updating their platform's security features and protocols. These updates help address any known vulnerabilities and maintain the security and integrity of the system.

v. Compliance with Regulations: adheres to applicable data protection regulations, such as GDPR (General Data Protection Regulation) and PCI DSS (Payment Card Industry Data Security Standard). This demonstrates their commitment to maintaining the privacy and security of customer data.

vi. While we take comprehensive measures to protect personal information, it's important for customers to also follow best practices. This includes using strong and unique passwords, avoiding sharing sensitive information through unsecured channels, and keeping their devices and software up to date with the latest security patches.

4.3 Nasiba Fashion PTY LTD holds no responsibility for any damages or consequential losses, whether direct or indirect, incurred by a member due to fraudulent or unauthorized use of their credit card.

All returns must meet the following criteria:

• The items must be in their original, unworn, unopened, and undamaged condition.
• They should have all original tags attached and/or be in their original undamaged packaging.
• The original packaging must be returned without any marks, labels, damages, or tape.
• You must include the return form with the returned item.

5.3 Return shipping costs are to be covered by the customer unless the item is faulty or incorrectly supplied. We reserve the right to reject a return if the item, its box, or packaging is marked, damaged, or not in a saleable condition.

Please be aware that final sale items are not eligible for return, unless deemed faulty by our team.

• Domestic and International - Nasiba Fashion PTY LTD ships domestically as well as internationally. If you have a question about domestic or international deliveries, please contact us at info@nasiba.com.
• Customers cannot have their products shipped to a P.O box.

We endeavour to get your order to you as soon as possible. Once your order is placed, an estimated delivery time will be provided to you. Delivery times are estimates and commence from the date of shipment, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

Estimated arrival dates are not guaranteed. Weather delays and other unforeseen circumstances may impact delivery time. Unless there are exceptional circumstances, we make every effort to fulfil your order.

1. Express Shipping: The order will arrive within 1-3 business days after the order has been dispatched. Express Shipping is $14.99
2. Standard Shipping: The order will arrive within 2-10 business days after the order has been dispatched. Standard Shipping is $9.99
3. Please note:
   i. Business day means Monday to Friday, except
   ii. Orders are not shipped or delivered on weekends or
   iii. Date of delivery may vary due to carrier shipping practices, delivery location, method of delivery, and the items
   iv. Products may be delivered in separate
   v. When placing your order, we consider these factors when calculating the Estimated Delivery Date:
   Transit Time: The amount of time it takes your order to leave our distribution centre and arrive at the local delivery
   We will not be responsible for wrong shipping address if you provide incorrect
   In-store pickup dates vary based on product

6.5 Tracking Options

Nasiba Fashion Pty Ltd aims to provide visibility and transparency throughout the shipment process. Once your order is confirmed and shipped, you will receive a link to track your package.

• Domestic and International: All orders delivered within Australia automatically have tracking.
• International orders are sent with Australia Post. This service comes with tracking and your tracking number will be sent to you once it has been posted. If we are requested to make alternative shipping arrangements we cannot guarantee tracking and will not be responsible for the delivery of orders sent internationally.

6.6 International Customs, Duties and Taxes

All orders shipping to a destination outside of Australia are subject to the import duties, fees, and taxes of the destination country. Delays in delivery may occur if your package is randomly selected by your country’s Customs Department. Nasiba Fashion Pty Ltd is not responsible for any possible customs and taxes applied to your order. We have no control over the process or additional charges associated with the delivery and importation of your order into your country. We do not benefit in anyway from these chargers and we work very closely with our brokers and carriers to ensure as few delays as possible. All fees imposed during or after shipping are the responsibility of the customer. You agree that you are responsible for any duty, taxes, and custom requirements or other like taxes, fees, levies, costs or expenses associated with importing products you purchase from us and shipping them internationally.

6.7 Damages

If there is any damage to the packaging on delivery, contact us immediately at info@nasiba.com.

6.8 Missing or Lost Package

There are several reasons why a package gets lost or becomes a deliver exception. We’ve found that, more often that not, the package is either in the building or with a neighbour. Nasiba Fashion Pty Ltd politely requests that customers look in common courier hiding spots. Please take a look around and let us know if you find it. If you haven't located your order, please contact us at info@nasiba.com to report missing or lost packages.

7. PRIVACY POLICY

7.1 We respect your privacy

Nasiba Fashion PTY LTD respects your right to privacy and is committed to safeguarding the privacy of our customers and website We adhere to the Australian Privacy Principles contained in the Privacy Act 1988 (Cth). This policy sets out how we collect and treat your personal information.

7.2 Collection of personal information
Nasiba Fashion PTY LTD will, from time to time, receive and store personal information you enter onto our website, provided to us directly or given to us in other

• You may provide basic information such as your name, phone number, address and email address to enable us to send information, provide updates and process your product or service We may collect additional information at other times, including but not limited to, when you provide feedback, when you provide information about your personal or business affairs, change your content or email preference, respond to surveys and/or promotions, provide financial or credit card information, or communicate with our customer support.
• Additionally, we may also collect any other information you provide while interacting with

7.3 How we collect your personal information

Nasiba Fashion PTY LTD collects personal information from you in a variety of ways, including when you interact with us electronically or in person, when you access our website and when we provide our services to We may receive personal information from third parties. If we do, we will protect it as set out in this Privacy Policy.

7.4 Use of your personal information

Nasiba Fashion PTY LTD may use personal information collected from you to provide you with information, updates and our We may also make you aware of new and additional products, services and opportunities available to you. We may use your personal information to improve our products and services and better understand your needs.

Nasiba Fashion Pty Ltd may contact you by a variety of measures including, but not limited to telephone, email, sms or

7.5 Security of your personal information

Nasiba Fashion PTY LTD is committed to ensuring that the information you provide to us is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure information and protect it from misuse, interference, loss and unauthorised access, modification and

The transmission and exchange of information is carried out at your own We cannot guarantee the security of any information that you transmit to us, or receive from us. Although we take measures to safeguard against unauthorised disclosures of information, we cannot assure you that personal information that we collect will not be disclosed in a manner that is inconsistent with this Privacy Policy.

7.6 Complaints about privacy

If you have any complaints about our privacy practices, please feel free to send in details of your complaints to our email info@nasiba.com. We take complaints very seriously and will respond shortly after receiving notice.

7.7 Website

When you visit our websiteWhen you come to our website (www.nasiba.com) we may collect certain information such as browser type, operating system, website visited immediately before coming to our site, etc. This information is used in an aggregated manner to analyse how people use our site, such that we can improve our service.

CookiesWe may from time to time use cookies on our website. Cookies are very small files which a website uses to identify you when you come back to the site and to store details about your use of the site. Cookies are not malicious programs that access or damage your computer. Most web browsers automatically accept cookies, but you can choose to reject cookies by changing your browser settings. However, this may prevent you from taking full advantage of our website. Our website may from time to time use cookies to analyses website traffic and help us provide a better website visitor experience. In addition, cookies may be used to serve relevant ads to website visitors through third party services such as Google Ad words. These ads may appear on this website or other websites you visit.

Third Party SitesOur site may from time to time have links to other websites not owned or controlled by us. These links are meant for your convenience only. Links to third party websites do not constitute sponsorship or endorsement or approval of these websites. Please be aware that Nasiba Fashion Pty Ltd is not responsible for the privacy practices of other such websites. We encourage our users to be aware, when they leave our website, to read the privacy statements of each and every website that collects personal identifiable information.

9.2 The Terms and Conditions are subject to the laws of Victoria, Australia. By using our website, you agree to submit to the jurisdiction of the courts of Victorias, Australia, and any other relevant appellate courts.

9.3 Changes and amendments to the Terms and Conditions may occur periodically and are made in accordance with legal and ethical requirements and as deemed necessary by Nasiba Fashion PTY LTD.

10.2 Nasiba Fashion PTY LTD accepts no responsibility or liability for any financial loss or other consequences that may arise from admissions, incorrect pricing, or factual mistakes. We reserve the right to cancel or refuse any purchases. In the event of an incorrectly stated or advertised price, customers have the option to receive a refund or change the order for goods of equal or lesser value, with any price difference refunded.

11.3 If you have provided consent, our website may send you sales emails or promotional emails. You have the option to unsubscribe from receiving emails at any time by accessing the My Account section on the website and adjusting your email preferences.